Duty Manager

Salary: From £29,751.23

Contract: Permanent, 39 hours per week 

Working hours: 9am-5.15pm usual working hours (7-day rota, including some evenings and weekends)

Closing Date: Wednesday 22 July, 9am

This role manages the day-to-day operational functions of the Hub; including the CaféBar, retail shop, and front-of-house teams with specialist responsibility for overseeing building health, safety, and contract maintenance. As part of the management team, you will 
contribute to the strategic development of the venue as a vital local creative hub and an Arts Council England National Portfolio Organisation (NPO).

Key Responsibilities:

• Daily Operations & Visitor Experience
• Health, Safety & Compliance Lead
• CafeBar & Retail Management
• Team Leadership & People Management

Knowledge

• Communication: Excellent written and interpersonal communication skills to engage with a diverse public, community groups, and creative professionals.
• Safety & Hygiene: Strong working knowledge of public building operations, health and safety legislation, risk management, and food hygiene regulations.
• Problem Solving: Excellent problem-solving capabilities with the ability to employ 
  creativity and innovation in a fast-paced setting.
• Qualifications: First Aid at Work qualification (ESSENTIAL). An IOSH/NEBOSH 
  qualification (DESIRABLE)

Experience

• Building Management: Proven track record of managing a busy public building, visitor attraction, or arts venue.
• Catering/Retail: Direct experience supervising a café, bar, or food service operation, including stock control and ordering is DESIRABLE.
• Team Leadership: Proven experience managing, mentoring, and scheduling staff and volunteers.
• Financial Management: Experience monitoring budgets, understanding purchasing trends, and driving commercial performance.

In return, you will get:

• Discounts in the Hub shop and CafeBar
• Learning & development to support career development
• Industry leading rates of pay
• Good pension schemes
• Free eye tests and discounted glasses
• Health assurance
• Discounted membership at GLL/Better leisure centres and 20% off GLL spa experience treatments and associated products
• 25% off Red Letter Days and Buy A Gift
• The opportunity to join GLL’s Society with access to exclusive discounts on villas in Portugal and Ski chalets in Bulgaria

To apply:

Please read the Application Pack 
Your application will be assessed on the job demands and person specification.

• Please upload one document to the recruitment portal which should incorporate your CV AND a covering letter outlining your suitability for the role and your reasons for applying.
• You can only upload one document to the portal, so please combine both documents together before uploading either as a PDF or a Word document.
• Please ensure your document is saved with your name in the filename. 

APPLY HERE

Closing Date: Wednesday 22 July 2026, 9am

Please note: Applications will be reviewed on a rolling basis and the Hub reserves the right to end the selection process before the application deadline. You are encouraged to submit your application early to avoid disappointment. Due to the high number of job applications we receive, it is not possible for us to provide shortlisting feedback to all applicants.

For an informal conversation regarding the post, please contact Molly Petts on 01529 308710 or email molly@hub-sleaford.org.uk